PROGRAMS & SERVICES
Help for Pets, People & Families
Caring for an animal isn't always easy, and sometimes families need a little help. Whether you're struggling to afford pet food, searching for a lost pet, facing an unexpected crisis or making the difficult decision to surrender an animal, NHS is here to help.
Explore our programs and services to find the support and next steps you need.
Is an animal in immediate danger?
If an animal is injured, in distress or at immediate risk, we'll help you determine the right next step.
Depending on the situation, you may need to contact NHS, municipal animal services or an emergency veterinary clinic, or call 911.
Call NHS at 905-885-4131
How can we help?
Sometimes a little support at the right time can make all the difference for an animal and the person who loves them.
Explore the services below to find the help and next steps you need.
Lost & Found / Reuniting Families
When a pet goes missing, every minute matters. Find information about reporting a lost or found animal and the steps you can take to help reunite them with their family.
Pet Food Bank
No one should have to give up a beloved pet because they're struggling to afford food. Our Pet Food Bank provides short-term support to help animals remain where they belong — with the people who love them.
Animal Surrender
Surrendering an animal can be an incredibly difficult decision.
NHS will help you understand the options that may be available, the surrender process and the information we'll need to help determine the best next step for you and your animal.
Crisis Care Emergency Boarding
A personal crisis shouldn't mean losing a beloved pet.
Crisis Care provides temporary, short-term shelter for eligible animals while their owners navigate an emergency and work toward bringing their pet safely home again.
Humane Education & Outreach
Building a more compassionate community starts with understanding.
NHS works with schools, families, community groups and partners to promote responsible pet care, animal welfare and compassion for animals.
Support Before a Crisis Becomes a Surrender
Our work doesn't begin when an animal enters the shelter. Whenever possible, NHS helps people find solutions that keep animals safe, support the people who love them and help prevent families from being separated.
- Pet owners facing financial hardship
- Families searching for a lost pet
- People who found an animal
- Pet owners considering surrender
- Vulnerable pet owners facing an emergency
- Schools, groups, and community partners
Not sure which service is right for you?
You don't need to know exactly which program you need. Tell us what's happening and we'll help you find the right next step.