CONTACT NHS
We're Here When You Need Us
Whether you have a question, need support for an animal, want to plan a visit or simply aren’t sure where to start, we’re here to help.
Visit or Connect With NHS
Find our contact information, plan a visit to the Shelter or the NHS Thrift Store.
Call or Email
Shelter: 905-885-4131
email: info@northumberlandhs.com
Thrift Store: 905-372-8451
email: thriftstore@northumberlandhs.com
Head office: 289-252-2236
Administration Operations ext. 22
Community Outreach ext.25
Visit the Shelter
2363 Theatre Rd, Cobourg
Open to the public daily
12 noon to 4 p.m.
Your support makes compassionate care and second chances possible.
Donations are gratefully received.
Shop Our Thrift Store
24 Covert St, Cobourg.
Open Monday to Saturday
10 a.m. to 4 p.m.
Your generosity helps animals and people in our community.
Donations are always appreciated.
What can we help you with?
Whether you’re looking for an animal to welcome home, need support for a pet you love, want to help NHS, or simply have a question, we're here to support the journey.
Adopt
Ready to welcome a new companion?
Meet the animals in our care and learn about the adoption process.
Lost & Found Pets
Lost a pet or found an animal?
Find information to help reunite animals with the families who love them.
Pet Food Bank
Need a little help feeding your pet? Learn about available food support and how to access the program.
Volunteer
Share your time and talents with NHS.
Explore opportunities to help animals, support our programs and make a difference in our community.
Foster
Open your home temporarily to an animal who needs a little extra care, comfort or time before they’re ready for their next chapter.
Donate & Support
Your generosity makes our work possible.
Make a gift, explore ways to give or learn how your support helps animals and families across Northumberland County.
Built on Second Chances Campaign
Help build the future of animal welfare in Northumberland County.
Learn about the campaign, naming opportunities and ways to make a transformational gift.
Thrift Store
Find store hours, donation information, directions and ways your shopping and donations support NHS.
Emergency Boarding
Facing a temporary crisis and worried about what will happen to your pet?
NHS may be able to provide short-term care while you navigate an emergency, with the goal of keeping you and your pet together.
Learn About Surrender Options
If you’re struggling to continue caring for your pet, talk with us about your situation and learn about available supports, options and the surrender process.
Not sure where to start?
That’s okay. Tell us what you need and we’ll help connect you with the right information, program or member of the NHS team.
Media & Community Inquiries
Looking for information about NHS, community outreach, education, partnerships or a media request?
Connect with our team.
Plan Your Visit
Animal Shelter
2363 Theatre Rd, Cobourg, ON K9A 4W5
Phone: 905-885-4131
Email: info@northumberlandhs.com
Daily from 12 noon to 4 p.m.
Thrift Store
24 Covert St, Cobourg, ON K9A 2L6
Phone: 905-372-8451
Open Monday to Saturday, 10 a.m. to 4 p.m.
Item donations are received at the rear of the building between 10 a.m. and 3 p.m.
Map and Directions
CONTACT FORM
Not Sure Where To Start?
Send us a message and we’ll help connect you with the right information, program or member of the NHS team, or for immediate support, or
Call our Shelter Team at 905 885 4131 for immediate assistance.
Message sent
Thank you for reaching out. The NHS team will get back to you as soon as possible.
Need Urgent Help?
If an animal needs time-sensitive assistance, start here.
During shelter hours, call NHS directly at 905-885-4131 so our team can help you determine the appropriate next step.
If the shelter is closed, please use the information provided below to find the appropriate service for your situation.
Please do not use the general contact form for urgent situations.
After Hours / Animal in Immediate Danger
If an animal is in immediate danger or needs urgent assistance when NHS is closed, don’t wait for the shelter to reopen.
Call 911 if there is an immediate threat to human safety. For animal welfare concerns, contact Provincial Animal Welfare Services (PAWS) at 1-833-9-ANIMAL.
Municipal Animal Services
For concerns involving roaming or stray animals, animal control, by-law enforcement or licensing, contact the appropriate animal services provider for your municipality.
Injured or Orphaned Wildlife
Found a wild animal that appears injured, sick or orphaned? Find information about appropriate wildlife resources and what to do next by contacting the Ministry of Natural Resources.
Veterinary Emergency
If your pet is seriously injured, suddenly ill or experiencing another medical emergency, contact your veterinarian or an emergency veterinary clinic immediately.
NHS is not an emergency veterinary hospital.